The surface wear layer of your TIER™ flooring product is backed by an industry-leading warranty. Please be sure to register your product warranty as soon as the installation is complete.
Please note that your TIER™ warranty is limited to the surface wear layer of your TIER™ indoor flooring product. It is in your best interest to ensure the correct selection, installation, usage and maintenance of your TIER™ flooring product. Installation issues, as opposed to material issues, are not covered by your product warranty due to third party involvement. All TIER™ installation guidelines must be adhered to in order to avoid nullifying the warranty. Please review the coverage guaranteed by the TIER™ warranty.
Please note that your warranty is substantive and is based on the principles that the following conditions of the warranty has been fulfilled:
- Your TIER™ product has been paid for in full and proof can be produced.
- Your TIER™ flooring has been installed correctly and according to the installation guidelines.